Tell me what you need help with
Describe your device, requirements and any error messages.
Independent IT support · UKFriendly IT Support.
Friendly IT Support.
Practical Solutions.
I help individuals and small businesses across the UK with computer setup, software installation and configuration, and troubleshooting. Straightforward advice, clear explanations and no unnecessary jargon.
- Genuine, properly licensed software only
- Remote access only with your permission
- A clear quote agreed before any work starts
Services
Straightforward help with the things that hold you up.
Software, setup and configuration, with the scope and cost agreed before any work begins.
Packages & pricing
Clear prices, agreed before any work starts.
Every enquiry is free. Compatibility, access requirements and the scope are confirmed before booking. These are one-off fees for remote services.
Important pricing information
- Each package is standalone; smaller packages do not need to be purchased first.
- Standard applications require a supported installer and no specialist integrations.
- Hardware, licences, subscriptions, domains, data or email migration, account recovery, existing faults, servers, network installation and ongoing support are excluded unless expressly included in your written quote.
- OneDrive synchronisation is not a separate backup service. Comprehensive cybersecurity, compliance certification, monitoring and device management are not included.
- The fixed price covers the agreed scope, even if that work takes longer. Additional work requires a separate written quote and your approval.
- Not VAT registered. No VAT is charged.
How it works
Three simple steps, with no surprises.
Receive a quote and agree on the work
You receive the scope and price in writing. Nothing starts until you agree.
Arrange a support session
We arrange a suitable time and connect remotely with your permission.
Remote access happens only with your permission
You can watch the session and end it at any time. I will never ask you to send your passwords.
About
Independent support, with a person at the other end.
Nexora IT Help is an independent IT support service for individuals and small businesses in the UK. Technical help should be understandable and solve the problem you actually have.
I work directly with each client, explain what is happening and recommend a practical route forward. If a job is outside my scope, I will tell you before any work is agreed.
What you can expect
- Clear explanations
- Practical solutions
- Personal attention
- Written scope and agreed prices
The person who replies to your enquiry is the person who does the work.
Frequently asked questions
Questions before getting in touch.
If your question is not answered here, include it in your enquiry.
Contact
Tell me what you need help with.
Describe the problem or project. I will reply to discuss the next step.
Contact details
Email: admin@nexoraithelp.co.uk
Phone: +44 7346 105051
25 St Anthonys Road
Liverpool, L23 8TN
United Kingdom